About Movn Health
Movn Health is a leader in virtual cardiac rehabilitation and chronic disease management, dedicated to improving patient access to high-quality care. Our team is passionate about leveraging technology to enhance patient outcomes, streamline healthcare operations, and ensure a seamless patient experience.
We are looking for a Clinical Operations Specialist to join our team and play a vital role in supporting patient enrollments, scheduling appointments, and ensuring data accuracy. If you are an organized, tech-savvy, detail-oriented professional who thrives in a fast-paced healthcare environment, we want to hear from you!
What You’ll Do
Administrative Support
- Handle Inbound Communications: Manage incoming calls, emails, voicemails, and faxes from patients, providers, and external partners, ensuring timely responses.
- Support Patient Enrollment: Assist patients with the enrollment process, in particular, inbound enrollments, providing clear and accurate information about Movn Health’s services and scheduling their appointments.
- Data & Record Management: Update patient records, process insurance verifications, and maintain eligibility requirements with accuracy and efficiency.
Appointment Scheduling & Management
- Schedule & Manage Appointments: Schedule, reschedule, and cancel initial, E/M, follow-up, and maintenance appointments while ensuring provider availability.
- Confirm & Track Appointments: Call patients 24 hours before their scheduled appointment, track attendance, and follow up on cancellations, no-shows, or late arrivals.
- Optimize Scheduling: Detect and fill gaps in provider schedules, manage appointment overflow, and adjust for cascading delays due to late-show patients.
- Patient Communication & Support: Provide patients with pre-appointment guidance, assist with scheduling navigation, and notify them of last-minute openings.
What We’re Looking For
- 2+ years of experience in a medical assistant, clinical support, or administrative healthcare role.
- Experience in patient scheduling, insurance verification, and medical documentation.
- Proficiency with EHR systems (Epic and Tebra preferred).
- Strong technical skills in Microsoft Office (Excel, Word), telehealth tools (Zoom, Slack), and CRM or patient management platforms.
- Ability to work independently while collaborating with a remote healthcare team.
Preferred Qualifications
- Previous experience working in a cardiovascular practice.
- Experience working in a tech-enabled health startup.
- Location in Los Angeles, San Diego, or Pittsburgh.
Our Culture & Values
We Always Lend a Helping Hand
We Take Initiative and Make Things Happen – Whatever It Takes
We Focus on Solutions, Not Drama
Why Join Movn Health?
- Work Remotely: Join a mission-driven team from anywhere in the U.S.
- Impactful Work: Help improve access to life-saving cardiac rehab care.
- Innovative Environment: Be part of a forward-thinking healthcare company leveraging digital health solutions.
Equal Opportunity Employer
Movn Health is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible workplace. We encourage applicants of all backgrounds to apply and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.